The #1 cloud EHR and Business Intelligence Software since 2004
Setup fee is $2,000 maximum. Promotions may apply.
Cash
$177/mo
Unlimited Visits
- Two (2) Clinicians Login
- $25/additional Clinician
- Unlimited non-clinician Login
- Patient schedule
- Online Scheduling
- Care Plan Wizard
- Kiosk/App Check-in
- Text/email appointment reminders
- Two-way sms communication
- $.015 per credit thereafter
- EHR
- Online forms
- Custom macros
- Patient App
- Reports & Dashboards - Advanced
- Point of Sale (POS)
- Barcode scanner ready
- Inventory management
- Sales tax reports
- Credit Card/ACH processing (swiped/terminal) Options:
- Recurring payments
- Automated Patient Statements
- e-statements via email and sms
- e-statements sent via email with Cash Practice
- Automated payment posting to patient account
- Paper statements sent via mail
- Support
- Trackable internal supports task
- Live phone and video
- Private Facebook community page
- Chat - Coming soon
- Onboarding
- Dedicated onboarding/training team
- Free data import
- Unlimited file storage
- Single Point Management
- Genesis' unique automated patient relationship management system leverages AI and workflow automation to identify and alert you and your team of risks in your patient retention, your revenue, and your compliance.
- ONC Certified & Compliant
- 24/7 online support
Insurance Full-Service
$97/mo Kickstart*
Up to 400 Patient Visits/Month
$327/mo
Unlimited Visits
- Up to three (3) clinician logins
- $25/mo/additional clinician login
- Unlimited non-clinician logins
- No clearing house needed.
- Reports - Advanced
- Claim Automation
- Automated e-claim submission
- Automated secondary e-claim submission
- Automated ERA posting
- Automated "failed claim" Identification (pre-submission)
- Missing/incorrect demographics
- Automated "failed claim" Identification (post-submission)
- Late/Unpaid claims
- Denied Claims
- Underpaid Claims/decrease allowed amount
- Automated "failed claim" workbench
- The Genesis Billing Team
- Failed Claim follow up
- Appeals Management
- Documentation requests
- Special projects
- Dedicated billing SWAT team
- Paper EOB posting (included)
- Dedicated claim follow up team
- Optional add on services/features
- ePrescribe
- Automated real-time benefit verification (optional)
- Automated manual benefit verification (optional)
- Automated Patient invoicing with e-payment posting (optional)
- Keep selected payers in-house while others full service. PIP for example
- Manual work eliminated
- Claim file upload/download/import
- Failed claim identification
- Aging report searching
- Billing Service Fee
- In addition to the monthly software fee, Genesis charges a percentage of insurance collections. This percentage is not charged on cash, copays or deductibles. The fee can range from 4-10% of collections. Please speak with a consultant for specific pricing.
- *Kickstart price limited to 2 years
Insurance Self-Service
$97/mo Kickstart*
Up to 400 Patient Visits/Month
$327/mo
Unlimited Visits
- All of the features of Cash AND Full Service Plans EXCEPT
- No Genesis billing team for
- Failed claim follow up
- Appeals management
- Documentation requests
- Paper EOB posting
- Special Projects
- Billing SWAT
- With claim automation, save dozens of personnel hours per month as compared to other systems. Pay per claim. Price per claim varies. Please speak with a consultant for specific pricing.
- *Kickstart price limited to 2 years
The Genesis Paradigm Shift
How Genesis revolutionizes how technology is used to improve Revenue, Retention, Compliance, Staff Efficiency, and team building.
Discover the Profit-Boosting, Time-Saving Genesis Difference: How Genesis Can Help You Keep More Money in Your Pocket!
Single Point Management
How Genesis streamlines your practice by identifying work that needs to be done and assigning that work with full accountability.
Automated Billing
How Genesis streamlines your billing process by automating claim submissions and identifying potential issues before they are submitted.
The Genesis Paradigm Shift
How Genesis revolutionizes how technology is used to improve Revenue, Retention, Compliance, Staff Efficiency, and team building.
CareToMe App
CareToMe is an app for your patients to use that allows them to submit paperwork, insurance information, view appointments and communicate with the practice.
Patient Responsibility Estimator
This feature helps offices improve collections by providing an estimated amount to collect from the patient at the time of service.
Barcode From Patient Phone Number
With this feature, your front office staff and office managers can save time and ensure that new patients are not forgotten and are set up with a barcode, allowing them to use the kiosk seamlessly.
Services
White glove onboarding service is a personalized and high-touch experience with a dedicated team to guide you through every step of the data migration and software implementation process.
Genesis credentialing service offers a streamlined and comprehensive onboarding process for healthcare providers, ensuring that their credentials are up-to-date and verified with insurance companies and other healthcare organizations.
Patient marketing service is a strategic approach to promote healthcare practices to potential patients, utilizing various digital marketing tools and techniques to increase online visibility, generate leads, and ultimately boost patient acquisition and retention.
FAQ
Can you import data from my old system?
Basic Data Transfer
Our onboarding team will help you with basic data transferring from your existing system. A CSV file can be exported from most systems and uploaded to Genesis. The basic data that we will upload is patient demographics. There is typically no fee for this. This data includes:
- Name
- Date of birth
- Phone numbers
- Email address
- Physical address
White Glove data transfer service
Let us do the heavy lifting. Above and beyond the basic data transfer, Genesis can help you switch systems by doing all of the manual data transfer work for you. Below is a list of items we can move from your old system to Genesis. You can pick and choose which items you want. The fee for this varies depending on volume and complexity.
- Patient demographics
- Patient ledgers
- Future patient appointments
- Notes
- X-rays and images
- Fee schedules
Pricing is a la carte but you can estimate about $2 per patient for everything above. We recommend only using the White Glove service for patients who have been in your practice within 3-6 months or who you know will be coming in again. For all other patients use the Basic Data Transfer.
What's the difference between insurance self-service and full-service?
When it comes to insurance billing Genesis leverages AI and workflow automation to simplify the billing process and create accountability.
It is important to note that you can switch from Full Service to Self-Service at any time. You can even keep portions of your insurance billing self-service, PI for example, and keep the rest of your payer Full Service.
Full Service
with this level of service, Genesis will automate every step in the billing process and then FIND every claim that needs human/hands-on attention. You will be able to see the number of claims that need attention with one number with the ability to click/drill down to see the claim.
In the full service model, the Genesis billing team will do that manual work for you, the day it is due, every time, in order to make sure you get paid every penny you deserve as fast as possible. The Genesis team will also post any paper EOB you receive, process appeals and more.
Self-Service
With Self-Service all of the manual work listed above will be handled by your office staff.
Optional features and pricing
Electronic Insurance Verification:
The practice can enter the patient insurance information on the patient account and select electronic verification for real time information.
$0.33 per verification
Manual insurance benefit verification:
Genesis will call an insurance company for you and fill in several pages of benefit information which can be more accurate than using online verifications, in some cases.
The verification is requested, tracked, and received through a Single Point Management (SPM) task in Genesis.
You will review the details of each level and determine which level your practice will use most often during your onboarding process.
Level 1 - $12
Level 2 - $24
Level 3 - $30
e-Statements:Genesis client who use use Cash Practice of Fortis as a payment processor can send electronic statements to patients via email. With Fortis e-statements can be sent by SMS as well. SMS statements need to be sent manually.
The patient can make a payment directly from the link. The payment will post to the patient account in Genesis.
$.25 per statement
Faxing patient records:
Faxing of patient records directly from the patient account including storage of most frequent recipient contact information.
$.19/page
Automated Paper Statements to Patients:
Some clients prefer that Genesis mails statements to patients when there is an outstanding balance once claims(s) fully process; other practices prefer to automatically write off claims. Either way, the practice has control as to which patients get statements and which do not.
Choose which patient(s) get a statement, frequency of statements, and for how long.
$1.99/statement
Paper claim
Some payers require claims, and in some cases the daily note, be submitted by paper. Genesis automates the process of printing and mailing.
What payment processing companies are integrated with Genesis?
Marketing integrations:
Chiro Dominance - https://chirodominance.com/